Announcement
Crystal Eclipse was born out of the simple desire to create. Michelle Conn has always been a creative soul and has found her niche in making simple, hand crafted quartz based accessories. Each piece is made to order so that every detail can be discussed or customized based on the needs of the wearer, thus making every single piece unique to that person. From the simplistic beauty of clear quartz, to the striking drama of black quartz, each crown, headband or necklace that is worn is bound to bring it’s wearer not only outer, but inner beauty and peace.
Please note custom orders of your own ideas (or even colours of quartz that you aren't seeing listed) are more then welcome!
TURN AROUND TIME: All pieces are made to order unless otherwise specified. This means they can take around three weeks prior to shipping. If you have a specific date that you need your piece for, please message me prior to ordering so I can try my best to make that happen and/or create a rush order for you.
SHIPPING: Shipping can take anywhere from 1-7 business days within Australia (or perhaps longer if you are in a rural country town) and to the rest of the world can take anywhere from 3-30 business days. Generally to the USA, UK and Canada it does not take longer then 10 business days. Express shipping is available upon request, please message me prior to ordering. Please note, all shipping times listed are an estimate based on the post office estimation, I do not control customs and if an order is held up at customs, Crystal Eclipse is not liable for a delay in shipment.
***DUE TO COVID-19 THERE CAN BE DELAYS IN SHIPPING BEYOND MY CONTROL. IF NEEDED BY A SPECIFIC DATE, PLEASE CONTACT ME BEFORE ORDERING TO DISCUSS
RETURNS/REFUNDS: Returns or exchanges are assessed on an individual basis and generally available for broken or damaged material on arrival, however "change of mind" is not accepted. Change of mind due to not reading order processing or ship times are not accepted. Returns due to a slight (up to 5 business day) delay in processing time are not accepted. Return shipping will be on the onus of the customer and if an exchange is requested, then shipping back to the customer will be on onus of Crystal Eclipse. For all full circular crowns, Crystal Eclipse will ask, prior to making the crown, what size you would like the base to be - returns are not accepted if the size shipped out is what was requested but does not fit.
Any damage to a piece must be reported within 3 days of delivery. Outside of this time frame, repairs will be charged at an hourly rate and shipping both ways will be on the onus of the customer.
Terms and conditions are subject to change at any time.
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Reviews
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Ashley on Feb 13, 2024
5 out of 5 starsOh my gosh, these are breathtaking. These pieces are beautifully made and the energy radiates from them. What a gift! Thank you for sharing th with the world
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Carter on Dec 16, 2023
5 out of 5 starsAmazing service, and even more amazing crown! Thank you so much
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Erin on Dec 12, 2023
5 out of 5 starsThis crown is quite possibly the prettiest thing I now own. I never want to take it off. I ordered for a Starfall themed birthday party my friend is throwing for me, and didn’t realize initially it was shipping from Australia. It arrived two days BEFORE the estimated delivery date (on my actual birthday I might add). The crown itself is beautiful and comfortable, it also feels sturdy and secure when worn. I love it so much!
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Bree on Nov 10, 2023
5 out of 5 starsLove this! Delivery wasn't super quick but I expect that for a beautiful handmade piece and was still well within the advised timeframe. Would definitely purchase from here again
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